1. What is HMDD?

HMDD stands for Happy Memories Don’t Die — an American streetwear brand focused on premium quality, minimalist design, and bold artistic expression.

2. Where are you located?

We are based in the United States and ship internationally to many countries around the world.

3. How do I place an order?

Simply browse the store, choose your items, and proceed to checkout. Once payment is completed, you’ll receive an email confirmation.

4. What payment methods do you accept?

We accept:

  • Credit/Debit Cards

  • PayPal

  • Shop Pay (if enabled)

  • Other options available at checkout

5. How long does shipping take?

  • USA: 3–7 business days

  • Express: 1–3 business days

  • International: 7–21 business days (varies by country)

Tracking details are sent once your order ships.

6. Do you ship internationally?

Yes, HMDD ships worldwide. Shipping rates are calculated at checkout.

7. How can I track my order?

A tracking number will be emailed once your order is dispatched. You can track via the carrier’s website.

8. Can I cancel or change my order?

Orders can only be modified before they are processed. Contact us immediately at [email protected]

9. What is your return policy?

Items can be returned within 30 days if unworn, unwashed, and with original tags intact. Refunds are processed after inspection.

10. What if my item arrives damaged or incorrect?

Please email us with photos and your order number. We will replace or refund defective items.

11. How does sizing work?

Most items fit true-to-size, but specific size charts are provided on each product page.

12. How can I contact customer service?

Email: [email protected]